The C+RB Library collects newsletter-published insights from editors and industry leaders, offering club and resort professionals a go-to source for perspective, strategy, and fresh ideas.
The Hard Part of AI Comes Before the AI
The Union League of Philadelphia is already putting AI to work in ways that go well beyond drafting emails, generating marketing copy or summarizing documents.
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There’s More to a Career Move Than the New Title
A hiring announcement gives us the clean version, with the new title, the new club and a paragraph that neatly summarizes everything that came before it. But careers are rarely that neat.
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What Medinah Knows About Hosting Golf’s Biggest Events
Medinah Country Club has decades of experience to learn what happens when a private club temporarily becomes the center of the golf world.
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A Racquets Program Is More Than Court Time
The Mill gives members new ways to dine, play, work and spend time at Philadelphia Country Club.
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What Does “Club Management” Mean Anymore?
Someone asked me a question today that I initially thought would be easy to answer: What titles, exactly, should we categorize as club management?
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Would You Take Them Back?
As part of its membership application process, Desert Mountain Club (Scottsdale, Ariz.) contacts a candidate’s current or former club and asks, "If this person applied to your club again, would you accept them?"
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Finding What Makes a Club Distinct
One of Bonnie Scoggins first priorities in her new role at Concert Golf Partners, is understanding what makes each club in the portfolio distinct and how Marketing can better communicate it.
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The Other Number In Aberdeen’s $77 Million Renovation
Aberdeen Golf & Country Club (Boynton Beach, Fla.) announced a $77 million renovation this week. Aberdeen says the entire project has been structured so members will not be subject to a capital assessment.
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The FCC Piper Challenge: How Far Can the Piper Go?
How one simple idea turned a club newsletter into a summer-long, interactive member engagement experience.
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What Your Members Notice That You Might Not
General Manager Michael Sofia is looking at the small details that shape how members experience their club.
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The Technology Behind Every Member Touchpoint
Learn how two club technology leaders support every member touchpoint from inquiries and onboarding to reservations, communications and every visit that follows.
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Clubs Don’t Have to Move Faster. They Have to Get Better at Deciding.
Why knowing what comes next matters more than trying to do everything at once.
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The Golf Academy That Became a Membership Engine
Brian Rogish built a development model that keeps young players learning, playing and connected to the club.
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Technology Was Never Supposed to Be a Full-Time Job
What was once a collection of outsourced services and shared responsibilities has become a strategic function that touches nearly every department.
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Are Clubs Doing Too Much?
More programming can drive engagement—or create noise. Which is happening at your club?
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What Today’s Members Expect From Their Club
Why The Club at Mediterra believes clubs should design for changing member expectations.
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The Reputation You Build
Lawrence McFadden, CMC, HoF, believes that professional reputation is built gradually and tested constantly.
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How Hollywood Golf Club Planned for Life Without Its Clubhouse
As Hollywood GC undergoes a $16.6 million renovation of its clubhouse, General Manager Salil S. Bokil, CCM, says members have embraced the temporary setup.
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The “Five People” Test
The Club at Olde Cypress’s Melissa Hansen explains why consistency defines a strong brand.
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The Audience Comes First
Why our parent company’s new name reflects the future of Club + Resort Business.
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Hans Grover Has Plenty of Ideas. They Can Wait.
Epping Forest Yacht & Country Club's new GM is strengthening the operating before turning to five- and 10-year plans.
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The First 18 Months
What Christie Paich focused on first at Sunset Ridge and why building one team became her top priority during her first 18 months.
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The Making of Major Capital Projects
Boca West Country Club and Bonita Bay Club share the planning frameworks that guide major capital investments.
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What Clubs Are Really Selling
Pinetop CC's Ryan Lanzen explains that clubs have a responsibility to create something members can't find elsewhere and how that impacts future investments.
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Sahalee’s New Chapter
Kipp Johnson is leading Sahalee Country Club through dramatic changes during his first season as GM.
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Who Owns Workplace Culture?
When asked how department heads contribute to culture, Emily Roeckle, Director of People and Culture at Hunters Run Country Club, offered a concise answer.
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The Decisions That Shape Nine-Figure Club Projects
Why do some clubs successfully execute nine-figure capital projects while others struggle to gain traction?
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Does Member Retention Start Before Membership?
Most clubs are extremely intentional about the experience members have once they are on the property. Increasingly, however, the experiences members have before they join are becoming just as important.
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When Members Become Stewards
The new ownership group of Useppa Island Club established a governance model designed to protect the island's long-term future.
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Could Someone Identify Your Club Without the Logo?
Bonnie Scoggins, SVP of Marketing for Invited Clubs, says the strongest clubs know exactly who they are.
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Building Reasons to Visit
How do you get members to use the club more often? Brookfield CC has an answer.
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100% Said They Would Attend the Engagement Summit Again
The Engagement Summit is returning to Chicago with an expanded agenda shaped by attendee feedback.
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What 125 Years Means for a Club
Wilmington Country Club’s anniversary highlights the balancing act facing legacy clubs.
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Renovation Playbooks: How Clubs Plan, Phase, and Execute Capital Projects
Club leaders dive into what is working on their current renovation projects and the thinking behind them.
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The Brightest Membership Minds Are Heading to Chicago
The 2026 Engagement Summit speaker lineup features leaders from Ocean Reef Club, Desert Mountain, Hampton Golf, Invited Clubs, and more.
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After the Renovation Comes the Hard Part
After The Country Club at Castle Pines $20M renovation, the club's next phase focused on leadership, alignment, and operations.
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Teaching Members What Clubs Actually Cost
The Country Club at Castle Pines is trying to make the business side of club life easier for members to understand.
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The Club That Built Breakfast Into the Membership Model
The City Club of Baton Rouge built a daily membership habit around breakfast and relationships.
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A Focus on Renovations and Industry Insights
The first week of May has come and gone and this week’s top stories were a mixed bag of renovation stories, insights from industry leaders and more.
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When the Dog Park Becomes Its Own Social Club
Desert Mountain Club's "Bark Park" has evolved into one of its strongest drivers of member connection.
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Why I Finally Went After the CCM Letters
Alfredo C. Hildebrandt explains why he pursued his CCM and what changed once he did.
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A Different Way to Measure Leadership
GM/COO Daniel Perez leads The Yale Club with a strong emphasis on his team.
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Menu Descriptions Got Out of Hand. Chefs Are Pulling Them Back.
One GM weighs in on what that shift says about how members read, decide, and experience your club’s dining program.
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The Role of Membership Strategy Is Expanding. So Is the Conversation Around It.
Membership, marketing and communications leaders will gather October 5–6 in Chicago to share strategies for growth and engagement.
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Members Notice Pool Dining More Than You Think
The Country Club of Lincoln recently invested in a new cabana kitchen, which drove a 20-point jump in member satisfaction.
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Renovations Are Really About Member Behavior
New projects are shaping how frequently members use the club and how central it becomes to their routines.
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Strategizing for the Next Era of Growth
A common thread in this week’s top stories: Clubs are expanding, evolving, and thinking ahead.
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Membership Interest Doesn’t Maintain Itself
Rachel Leatherwood, MCMP, Member Services Director at River Crest Country Club, approaches the waiting period with the same level of intention she brings to communication with current members.
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From Furry Friends to Wellness, a Week of Innovation and Growth
April is now upon us, and with it comes warmer weather, rain showers, and a taste of summer just in sight. As the season shifts, so does our mix of trending stories.
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Will “Wellness” Become a Core Department?
Wellness programming at the Country Club of Charleston reflects a broader industry shift.
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When the First Membership Conversation Isn’t With You
Realtors may be shaping perceptions of your club long before you ever meet the prospect.
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Closing Out March with Renovations, Leadership Changes, and Spring Prep
The last full week of March brought stories focused on familiar topics like renovations, leadership changes, rebranding projects and more.
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Is Junior Golf Becoming a Strategic Priority?
Structured programs are helping clubs like TPC Potomac at Avenel Farm engage families and strengthen the membership pipeline.
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The Long Game on Infrastructure
Kent Country Club is pacing capital improvements to maintain momentum while keeping members aligned on funding and timing.
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Strategic Moves and Leadership Lessons from the Week’s Top Stories
This week’s top stories place a big emphasis on hearing from leaders within the club and resort industry.
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The 3-Bucket Model Powering a Strong Balance Sheet
Hampton Hall Club builds long-term stability through clear financial structure.
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What Happens When Club Leaders Work as Partners
Farmington CC's Joe Krenn and Michael Matarazzo explain how leadership alignment drove record growth.
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Spring Momentum in the Club Industry
This week’s top stories highlight the release of the March 2026 digital issue, major course and clubhouse renovations, and innovative employee wellness initiatives across the club and resort industry.
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The Future of Club Experiences
The top stories of this week revolve around similar themes like renovations and leadership moves, but also feature a new theme—branding.
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Standard as a Form of Care
Why clear expectations build trust across members, boards, and teams.
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Momentum in Motion
This week's top stories show reader engagement continue to center on renovation projects, new amenity investments, and leadership moves.
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From AGM to GM: What Changed and What Didn’t
A year into the role, Holly Farrell, CCM, is focused on culture, governance, and follow-through.
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Investing In People, Places, and Progress
This week’s most-read stories focus on culture, renovation, and leadership moves—another reminder that readers value learning what their peers are doing in the industry.
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New Ownership, New Clubs, and the Next Big Racquet Sport
The most-read stories of this week follow a similar pattern we’ve been seeing the past few months: Leadership changes, new clubs, industry moves, and renovations dominate readership.
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How One Club Turned a Weekend Into 153 Life-Saving Donations
Member leadership and on-property access drove record participation in a recent blood drive.
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How Padel Fits Into the Future of Club Racquets
A look at padel as racquets programs mature.
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Big Ideas and Bold Moves
The first week of February is in the books, and reader interest in new clubs and resorts, leadership changes, and industry insights remains consistent.
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What Clubs Need After Ownership Changes
Evergreen’s new President, Tom Hogan, on people, systems, and long-term strategy.
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How GMs Think When Everything Connects
Sawgrass CC’s Stefan Brunt on the realities of the GM seat.
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What It Takes to Combine Two Clubs Into One
GM Jim Clay outlines the work underway to align operations, service, and strategy across two properties.
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What Wine Service Reveals About a Club’s Standards
Inside BraeBurn CC’s approach to wine, execution, and consistency.
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How Druid Hills Learned to Keep a Long Plan Alive
Druid Hills focused on consistency and alignment to prevent its long-range plan from resetting.
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They Bought the Beach. Then They Hit Pause.
Martis Camp’s Tahoe shoreline acquisition prioritizes continuity while longer-term decisions are evaluated.
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How Hampton Golf Teaches the Job Before the Job
A closer look at how training supports day-to-day execution.
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Members Experience a Day, Not Departments
How cross-department collaboration at Lakewood Country Club shapes consistency, service, and culture.
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Ideas Worth Carrying Forward
Taken together, the 12 Days of Clubmas showed how clubs rely on thoughtful scheduling, cross-department cooperation, and experienced teams to sustain momentum through the busiest stretch of the year.
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A Competition That Did More Than Deck the Halls
Seasonal programming at the Union League Liberty Hill is strengthening internal bonds while still giving members something to engage with.
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When Winter Becomes the Easiest Season to Use the Club
What Green Bay Country Club gets right about winter, families, and clubhouse life.
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Why Youth Programming Is Becoming Central to the Club Experience
As clubs place greater emphasis on family engagement, youth are increasingly being recognized as members whose experience shapes retention, culture, and long-term value.
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At Inwood Country Club, Progress Is a Matter of Pace
Leadership, trust, and what deliberate change looks like inside a legacy club.
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A Thoughtful Welcome for the Littlest Members
A small gesture from Lakewood Country Club that says you belong here from day one.
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Introducing the First-Ever 12 Days of Clubmas
Over the next dozen days, we’ll publish a collection of short, reported stories that look at how clubs across the country approach the holiday season across food and beverage, golf and racquets, family programming, and member experience.
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A Look at What Rose to the Top This Week
This week’s most-clicked stories cut across people, design, governance, and ownership.
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When a Board Relationship Turns Tough
A grounded look at navigating tension with a board member.
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What Had Club Leaders Clicking
This week, readers zeroed in on ownership changes, communication strategy, and the mechanics of member engagement.
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When a New Club Doesn’t Act Like One
Why this project in Grand Rapids is worth paying attention to.
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A 12-Email Idea That Transformed Onboarding
Shadow Wood’s paced approach shows why small touchpoints matter.
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Gratitude for the Ones Who Make It All Happen
While most people settle into celebrations, you’re leading teams, covering shifts, juggling expectations, and making the season feel smooth for your members and their guests.
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What Drove Ocean Reef’s Employee Housing Upgrade
An inside look at the new space, designed exclusively for employees.
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What Connected the Week’s Five Most-Clicked Stories
Renovations, reopenings, long-range planning, and leadership shifts drove the highest clicks.
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The Patterns That Predict Member Behavior
How Corning CC interprets small shifts in usage to guide programming and planning.
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The GM Behind Knickerbocker’s Biggest Project in Decades
Inside the renovation, the temporary phase, and the plan ahead.
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How One GM Turned a Small Market into a Big Community
And the pieces your peers clicked on most.
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How Practice Became the Hottest Space on Property
Clubs are rethinking their ranges and short courses to boost play, connection, and member engagement.
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How Loraloma Built Its Club From the Inside Out
A closer look at the systems and sequencing behind Loraloma’s early success.
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This Week’s 5 Stories Club Managers Couldn’t Stop Reading
Golf, racquets, dining, and operations—each story reflects disciplined progress across every part of the club.
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The Chef’s Table Is Changing How Clubs Engage Members
At Cullasaja Club, PlateCraft showed how the Chef’s Table can deepen member connection and inspire stronger culinary programs.
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This Florida Club Is Spending $55 Million to Stay Ahead
Sawgrass CC’s next phase of upgrades focuses on fitness, golf, and beachfront dining.
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Pick Your Boss, Not Your Job
Lakewood CC’s GM Alfredo Hildebrandt shares a reminder that great leaders shape people.
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The Secret Behind Shelter Harbor GC’s Member Buzz
How Greg Surine turned everyday updates into real member engagement.
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How Fairlawn Earned an 89% Yes Vote
GM Dennis J. Courtney, Jr., MBA, CCM, shares how communication and collaboration turned a vision for modernization into reality.
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How Firestone Stays Iconic Without Trying To
A quiet philosophy guides one of golf’s most enduring clubs.
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The Next Luxury in Clubs: Vitality
Health and wellness are shaping how members eat, move, and spend their time.
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How The Bay Club Company Is Redefining Growth
A closer look at how the company is growing with intention.
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How Palmetto Bluff Keeps Standards High as It Scales
Clear expectations, empowered leaders, and constant communication form the backbone of Palmetto Bluff’s success.
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Where Clubs Are Putting Their Money Next
Clubs are turning their focus to the spaces and systems that strengthen daily operations.
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Every Director Should Be Developing Future Racquets Pros
The Country Club at DC Ranch’s Dave Moyer on how investing in mentorship today ensures your racquets program thrives tomorrow.
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Inside the New Rules of Member Engagement
Lessons from the Engagement Summit and a fresh look at Forsyth CC’s approach.
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Why Clubs Can’t Wait for Talent to Come to Them
Proactive outreach with students pays off, says Christopher Hampton, GM/COO.
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Richard LaRocca on Why People Are the Real Capital
How staff culture drives St. Clair CC’s long-range success.
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Behind the Scenes of Big Club Events
Why fresh ideas and calm leadership matter when the calendar is packed.
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How Technology Is Reshaping Club Operations
Golf, membership marketing, and culinary leaders show where digital tools are making an impact.
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How to Take the Hardest Step in Club Leadership
Accountability, culture, and executive presence—what every aspiring GM needs to know.
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Walking Golf Anchors Bloomfield Hills CC
Walking golf, fine dining, and caddies shape the Michigan club’s identity.
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