Club/Resort Features

There’s no disputing that staffing issues need to be taken more seriously than ever in the club industry. But the time has also never been better to promote the advantages of working in clubs.    

For this group on the Top 41 list, the patios are profiled for Lakewood Ranch (Fla.) Golf & Country Club; The Bridges at Rancho Santa Fe (Calif.); Montclair Golf Club in West Orange, N.J.; Richmond County Country Club in Staten Island, N.Y.; Aldeen Golf Club in Rockford, Ill.; World Golf Village in St. Augustine, Fla.; The Club at High…

For this group on the Top 41 list, the patios are profiled for Kemper Lakes Golf Club in Kildeer, Ill.; The Polo Club of Boca Raton (Fla.); Pauma Valley (Calif.) Country Club; Hollywood Golf Club in Deal, N.J.; The Club at Chatham Hills in Westfield, Ind.; The Golf Club at Devils Tower in Hulett, Wyo.;…

For this group on the Top 41 list, the patios are profiled for BallenIsles Country Club in Palm Beach Gardens, Fla.; Menlo Circus Club in Atherton, Calif.; We-Ko-Pa Golf Club in Fort McDowell, Ariz.; Desert Highlands in Scottsdale, Ariz.; The Philadelphia (Pa.) Cricket Club; Lauderdale Yacht Club in Fort Lauderdale, Fla.; The Estancia Club in…

For this group on the Top 41 list, the patios are profiled for The Club at the Dunes in Naples, Fla.; Club 27 at Sykes/Lady Overland Park (Kan.) Golf Course; Legends Golf and Country Club in Fort Myers, Fla.; Army Navy Country Club in Arlington, Va.; and The Club at Quail Ridge in Boynton Beach,…

On top of the challenge of coming onstream during the pandemic, the Stateline, Nev. club has had to meet special requirements tied to the rare chance to create a new property alongside one of the nation’s most protected and unspoiled treasures.  

Lawrence McFadden, GM/COO of The Union Club of Cleveland, is the first Certified Master Chef turned General Manager to win The Mel Rex Award for Excellence in Club Management.  

There are countless ‘golfer personality types’ an instructor will encounter. The goal is to know and understand the needs of individuals and to gear teaching accordingly, says Matt Kilgariff, Director of Player Development at The Bridges at Rancho Santa Fe (Calif.).

New trends and users’ behaviors are becoming evident. Recognizing these trends, and adapting your facility to them, will better serve your members and guests, says Keke Lyles, Director of Fitness and Recreation, The Bridges at Rancho Santa Fe (Calif.).

Whether promoting an upcoming event, selling memberships or increasing attendance at dinner, instilling the “fear of missing out” will change the way members react to your messaging, says Melissa Hansen, Director of Membership and Marketing at The Club at Olde Cypress in Naples, Fla.

Caddies are now scheduled for loops at the Rocky River, Ohio club—alleviating time spent on site—which has become even more vital in the post-COVID-19, social-distancing environment. “It also gives our our caddies added flexibility and opportunities to do other things,” says Caddie Manager Ken Kozar. By Ken Kozar, Caddie Manager, Westwood Country Club, Rocky River,…

For the original developer-built clubhouse at The Club at Mediterra, staff space was pretty much of an afterthought. As part of a major renovation and expansion project for the building, the Naples, Fla. property made sure to create inviting, supportive and uplifting staff areas with unmatched options for employees to feel refreshed and valued. 

(Pictured: Copake CC) At a time when some golf courses and clubs continue to lose out to redevelopment, and more new businesses fail than succeed, it’s refreshing to celebrate properties that have been around for 100 years.

What was especially noteworthy as we combed the possibilities for this year’s Ideas Issue were clubs’ descriptions of how their staffs sat down, took a deep breath, and collectively agreed, “We can find ways to beat this.”

C+RB‘s 15th Annual Ideas Issue highlights creative new events and approaches, born out of pandemic necessity, that have earned permanent popularity. In this article, we look at how Farmington Country Club in Charlottesville, Va. quickly adjusted food-and-beverage operations to be compliant with COVID-19 safety measures, introduced a “Pumpkin Splash” for Halloween, and offered “Pool School”…