General Manager Michael Gordon shares how early planning, holiday traditions and an enthusiastic staff shape the season for members and resort guests.
Copperleaf Golf Club Puts Personality into Member Communications
Through the Copperleaf Catch-Up video series, Membership & Lifestyle Manager Terrence Quinlan previews upcoming events and helps members get to know him beyond the newsletter.
Detroit Athletic Club Transforms Clubhouse into Multi-Level Concert Venue for Fall Welcome-Back
The club’s Back to the Club: City of Sound event welcomed 1,954 members and guests with live music, familiar menu favorites and a floor-by-floor celebration of Detroit’s musical history.
Where in the World Is The Strand Flag?
How a simple club flag became a worldwide symbol of connection, pride, and community at The Club at the Strand.
The Agronomy and Operations Behind Mountain Golf at Champion Hills
From navigating pop-up storms and steep mows to offering 10 sets of tees, the team at Champion Hills shares what it takes to manage and maintain a high-elevation course.
The Country Club of Charleston Uses Toddlerfest to Strengthen Family Programming
Elliott Freeman shares how a simple, affordable event can build relationships with young families and support long-term member engagement.
Giving Philadelphia CC a Second Personality
GM/COO Ryan Kenny and his team are using The Mill, Philadelphia CC’s new $16 million second clubhouse, to create more ways for members to dine, play and spend time at the club.
Boca West Country Club Puts a Hospitality-First Mindset at the Center of Player Development
From targeted group clinics to the approachable Coaches Corner video series, Boca West Country Club is proving that prioritizing how members feel leads to stronger relationships across the entire club.
How The Oaks Club Approached Its Website Redesign Like a Capital Project
The Oaks Club spent two years rebuilding its website around what members wanted most: fast access to information.
How Membership Applications Work at 3 Different Private Clubs
At Sycamore Hills, Desert Mountain and Addison Reserve, three very different membership structures shape who can apply, who gets approved and how much control the club has over the process.
Why Today’s Racquets Professionals Must Go Beyond Tennis
As racquets programming expands, today’s pros are expected
to be coaches, community builders, operators and member-experience leaders.
How Pine Lake Country Club Helps New Members Feel at Home
Through its Ice Breakers ambassador program, Pine Lake Country Club is helping new members form social connections that keep them engaged long after they join.
Sugar Creek Country Club’s Back 2 School Bash Drives Member Engagement
Hannah White shares how the Back 2 School Bash reflects a broader shift toward creating more reasons for members to use their club.
Quail Creek Country Club Creates a More Modern Digital Experience for Members and Prospects
Director of Communications Abby Hoglund explains how consolidating navigation and refreshing the aesthetic helped the club transition away from an “information overload” to a modern digital identity.
How The Country Club at Castle Pines Saved 17 Million Gallons of Water in Two Years
Real-time moisture data is helping the club make smarter irrigation decisions, saving 17 million gallons of water and significantly reducing the time spent monitoring course conditions.