As technology reaches deeper into club operations, St. Andrews Country Club’s Nishani Kessler is making the case for someone who can connect the systems, understand the operation and keep the member experience at the center of every decision.
Is This America’s Most Data-Driven Private Club?
Sean Palmer knows who is coming to dinner. On his screen is a member of The Union League of Philadelphia with a 5:15 reservation. There is his photo, his profession and where he went to college. Palmer can see how often he visits, which club he typically spends the most time, what he orders and…
Channel 63 Gives Gleneagles Country Club a New Way to Reach Members
Kristen Laraia, Clubhouse Manager and Director of Membership & Marketing, has been at Gleneagles Country Club for over 18 years. She knows the membership well and knows that putting important club information in different formats can help reach more members. Being a mandatory residential club, members pay into a package for cable and Wi-Fi.…
How Club Technology Is Changing Behind the Scenes
Carmel Country Club Director of IT John Woodall discusses AI, cybersecurity, long-range planning and why technology should have a seat at the table long before a project begins.
Live Chat Answers the Call for Instant Information and Connection
Live chat is a win-win for club members with pressing questions and staff for providing real-time answers.
How Forsyth Country Club Uses Technology to Enhance Member Experience
Carly Wilson explains how Forsyth Country Club is modernizing operations with practical, member-focused technology.
The Role of Technology in Racquet Sports Management: Enhancing Operations and Member Experience
Yev Supeko, MBA, RSPA, PPR, RPO, Padel MBA, Director of Racquets at Colonial Country Club in Fort Worth, Texas, says everyday challenges highlight why clubs are adopting smart technology to improve operations and enhance the member experience.
Technology Helps Streamline the Tee Sheet
Brad McCluski, PGA Director of Golf at Dedham (Mass.) Country & Polo Club, discusses how the pandemic shifted the manner in which the club managed tee times and how a simple app helped organize day-to-day play.
Arming Your Golf Members With State-of-the-Art Technology
Matt Kilgariff, Director of Player Development at The Bridges at Rancho Santa Fe (Calif.), discusses the benefits of offering state-of-the-art technology for yardage and greens for everyday players.
Which Technology Should Golf Instructors Use?
Just like the golf swing, there is no black-and-white when it comes to which technology is right for you. What Matt Kilgariff, PGA tells individuals when they ask what he would recommend for them is … figure out your budget and then research which technologies would be best for you to enhance your students’ experience.
Orlando, Fla. Resort Debuts New Mobile App
Caribe Royale Orlando Digital Guest Experience provides elevated services and offers exclusive in-app perks. Through the app, guests can begin the check-in process prior to their arrival, communicate directly with the front desk via chat within the app, and access the shuttle schedule for visits to the Disney World parks. In 2021, the resort completed…
Technology Propels the Future of the Driving Range
Findings of a National Golf Foundation study indicate that four out of five private club members believe an enhanced driving range with technology is far superior to a standard range. One participant stated, “the difference is night and day.”
Taking a Swing at Launch Monitors
Matt Kilgariff, PGA, Director of Player Development at The Bridges at Rancho Santa Fe in Rancho Santa Fe, Calif., spoke with CEO, Ryan Dotters, and Head of R&D, John DeLeon, about Full Swing’s decision to enter the launch monitor game—expanding beyond simulators.
Clubs Introduce Power Tee to Driving Range
Driving range and golf course owners are seeing increased revenues from Power Tee hitting bays versus traditional grass or mat bays because Power Tee users hit more balls per practice session and spend more time at Power Tee stations. In turn, food-and-beverage and retail sales increase at these facilities.
Fountain Life Partners with Global Wellness Institute for the Wellness Moonshot
Fountain Life, whose mission is to change healthcare from reactive to preventive, will be the exclusive 2023 sponsor of GWI’s Wellness Moonshot campaign to create a world free of preventable disease. The GWI will work closely with Fountain Life’s executive team to create programs that can meaningfully impact behavior change worldwide.














