The award recognizes FEDA member organizations whose customer service approach delivers exceptional experiences for their operators, suppliers, distributors, and service representatives while contributing to overall business success.
Elevating the Locker Room Experience
Locker rooms have become a defining part of how members and guests experience a club or resort. They need to look the part, hold up to daily use, and fit the way people actually move through the space. In this Voices Q&A, Ricardo J. Alva, director of sales at Salsbury Industries, discusses what club leaders,…
UNOX Names Coyne Public Relations as PR Agency
Coyne Public Relations is an independent agency that drives bold, credible campaigns that resonate.
The Bear: Beautiful Dysfunction and Why Leading a Private Club May Be Hospitality’s Greatest Leadership Challenge
By Thomas B. Wallace, III, CCM, CCE, ECM, Partner, KOPPLIN KUEBLER & WALLACE If you’ve watched the hit TV series, The Bear, you know it isn’t really about a restaurant. It’s about people. It’s about pressure. It’s about purpose. It’s about the beautiful dysfunction that exists inside every great hospitality team. Anyone who has spent…
A New Kind of Clubhouse Is Taking Shape at Cobbs Creek
Sponsored by EwingCole. In the heart of West Philadelphia, there is a 350-acre, historic public golf course. Cobbs Creek was established in 1916, but over its 110-year history, it had fallen into disarray and had been reclaimed by flooding and overgrowth. Today, the greens, fairways, and facilities look far different as a multi-year restoration and…
The Finance Decision Hiding in Your Org Chart
By Michelle A. Riklan, Career Strategist, Search and Consulting Executive, specializing in Finance and Accounting talent placement at KOPPLIN KUEBLER & WALLACE Labor is the single largest operating expense at most private clubs, and turnover is one of the most expensive line items on the P&L. Wage-and-hour exposure is one of the fastest growing sources…
Clubessential Announces Enhancements to Next Gen Mobile App
The new enhancements include new member experience improvements and strategic integration with Avigilon Alta, enabling secure mobile access throughout the club.
RATIONAL Launches Video Content Platform for Professional Foodservice, RATIONAL TV
Content is produced to serve both prospective buyers evaluating intelligent cooking systems and existing operators looking to extend the capability of their installed equipment.
RATIONAL USA Earns 2026 Best & Brightest Company to Work For Recognition in Chicago and Nationally
This marks the eighth year in a row the company has been recognized in both programs placing RATIONAL USA among a select cohort of employees recognized for workplace culture, employee development, and organizational performance.
Asking for Help Is Not a Weakness. It’s a Superpower.
By Richard M. Kopplin, CMAA Fellow Kurt D. Kuebler, CCM, CMAA Fellow Thomas B. Wallace, III, CCM, CCE, ECM Partners at KOPPLIN KUEBLER & WALLACE Some of the greatest leadership moments in a private club career don’t happen in a boardroom presentation or a flawless member event. They happen in the quiet, courageous instant when…
RATIONAL Presents at Geneva Middle School South for Career Day Event
The presentation was tailored for students interested in marketing and sales and introduced them to RATIONAL’s suite of intelligent cooking systems.
RATIONAL Named Allied Partner of the Year by NYSRA
NYSRA’s Allied Partner of the Year designation is awarded to a member company that has gone above and beyond commercial engagement to advance the capabilities, education, and profitability of foodservice operators across New York State.
Investor Backs Obbi Club Platform Focused on Compliance, Training and Risk
Funding will accelerate development of tools designed to give clubs clearer visibility into training, safety checks and policy adherence across locations.
Arcis Golf Expands Partnership With iFIT Inc.
The expanded agreement brings exclusive fitness equipment installations and golf-fitness content production to Arcis Golf’s portfolio of lifestyle clubs.
Unox Opens First U.S. Plant in North Carolina With Full-Day Partner Experience
The $20 million North Carolina plant marks a major milestone in the company’s North American growth strategy, celebrated with live demonstrations, a ribbon cutting, and a partner experience.














