Proactive service and support helps keep irrigation control systems up and running.
Toro recently launched NSN® Connect Plus, a new service that remotely monitors the status of a golf course’s Lynx Control System software and computer hardware to ensure that their irrigation system is running properly. The addition of remote monitoring allows NSN Connect Plus to expand the existing capabilities of NSN Connect, a service that gives golf course superintendents the ability to easily access and control their central control system anywhere and anytime.
One of the biggest benefits of NSN Connect Plus is its ability to proactively detect irrigation problems before they occur. The program automatically sends e-mail or text notifications to golf course superintendents alerting them of potential issues, including computer, software or hardware failures, unexpected system re-boots, challenges with Lynx or the computer going offline, as well as issues with temperature, voltage, fan speed or the hard drive. NSN Connect Plus also sends automatic, scheduled alerts to remind superintendents of general irrigation system maintenance requirements.
In addition, NSN Connect Plus allows superintendents to chat directly with dedicated NSN support staff members and it gives those staff members the capability to react quickly to failing irrigation computer systems and software.
NSN Connect Plus is available to all customers who use Toro’s Lynx Control System and is available free of charge for one year following the purchase of Lynx.
For more details about Toro’s NSN Connect Plus, visit www.toro.com