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Top Innovators for 2020: Staff Motivation

By Joe Barks | December 29, 2020

Club + Resort Business’ Second Annual Awards recognize Key Largo (Fla.) Anglers Club for building a state-of-the-art staff-housing complex with 32 individual rooms, a laundry, a common living and recreation area, swimming pool, and a private courtyard. “Prioritization for the new staff housing set a precedent that is unique to the club industry, and sent a wonderful message to existing staff while positioning the club for recruiting more of the best talent,” says Key Largo’s Christopher B. Everhart.

The December 2020 issue of Club + Resort Business features the 2020 Innovation Awards, recognizing club and resort properties that have conceived and implemented concepts that have paid real dividends in the form of enduring member and guest satisfaction and loyalty.

This property was recognized for innovative achievement in the Staff Motivation category:

When the membership of the Key Largo (Fla.) Anglers Club voted to approve a substantial historic restoration, renovation, and expansion of its existing clubhouse, additional approval was given to support a significant additional project: demolishing the club’s antiquated existing staff-housing complex and building a state-of-the-art facility for the future, at a cost that would be one-and-a-half times what would be invested in the clubhouse improvements. 

The new staff-housing complex at Key Largo Anglers Club includes storage units sold to members that helped to support around 50% of the facility’s construction costs.

Working with Peacock + Lewis Architecture and Interior Design, a significant design element of the staff housing project was the incorporation of 29 ground-floor, air-conditioned storage units that were sold to Key Largo members to help support approximately 50% of the staff facility’s construction costs. 

The new facility has 32 individual rooms, a laundry, a common living and recreation area, swimming pool, and a private courtyard that by design serves to minimize off-time contact between members and staff when the members are accessing their storage units.

“The story is really about the membership and the long-standing importance they have placed on those of us who have joined with them to steward the club past, present, and into the future,” says Key Largo’s Christopher B. Everhart, CCM, CCE, PCAM. “[Our membership has] always recognized that a core element of a great club and great organization lies in the willingness to invest in its people, and that the handpicked staff has played a special and integral part in its success. 

“Much of the club’s continuity and charm is a result of the long-term dedication, commitment, care and personal interest that the team has brought to the organization,” Everhart adds. “This intentional project prioritization for the new staff housing set a precedent that is unique to the club industry, and sent a wonderful message to existing staff while positioning the club for recruiting more of the best talent.”

About The Author

Joe Barks
Joe Barks

Joe Barks is the Editor of Club & Resort Business magazine, working out of Wayne, Pa. (suburban Philadelphia). He has been covering the club and resort industry since the launch of C&RB in April 2005 and during that time has written cover-story profiles of over 150 club and resort properties, as well as many additional articles about specific aspects of club management and profiles of leading club managers. Barks has been a writer and editor for specialized business publications for over 40 years, covering a wide variety of industries and professional disciplines over the course of his career. He is a four-time winner of Jesse H. Neal Awards from the American Business Press, known as the “Pulitzer Prizes” for industry trade publications. He has also been a freelance contributor to many leading national consumer and business publications, and served as Marketing Manager for the Hay Group, a leading worldwide management consulting firm. He is a graduate of the University of Pennsylvania.

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