Wallace comes to Mediterra after nine years as General Manager at Oakmont (Pa.) Country Club.
The Club at Mediterra, Naples, Fla., recently announced that Tom Wallace has been named General Manager and CEO. Wallace comes to Mediterra after nine years as General Manager at Oakmont (Pa.) Country Club.
During his years at Oakmont, Wallace built an outstanding leadership team, taking the club to nationally recognized “comfortable excellence” member service levels while doubling the food and beverage revenues. In 2007, Wallace was the national winner of the “Excellence in Club Management Award” co-sponsored by the McMahon Group and Club & Resort Business. He is known for meeting and exceeding the expectations of his members through outstanding staff and exceptional management teams. One of his trademarks is world-class staff training. He has a long history of outstanding customer service experience and leadership at premier clubs.
Prior to Oakmont, Wallace worked for fourteen years at The Country Club in Cleveland, Ohio, working his way up from shining shoes to Interim General Manager and taking on just about every other job in between. Oakmont hired him as their General Manager when he was only 29, seeing his potential as a great leader.
Reflecting on his move to Mediterra, Wallace says, “I am looking forward to building a team and culture that will fulfill the potential of Mediterra.” He went on to say: “the best recipe for our community’s success will be the membership’s continued patience and support as my team and I work zealously to create a memorable experience for members and guests.”
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