In the latest episode of C+RB’s new video series, Garrett Wallace, General Manager of the Scottsdale, Ariz. club, provides insights for how his staff plans to build on the success it’s had with virtual programming to keep members active and engaged with fitness offerings, and how other lessons learned when restrictions were in place can now be applied to the club’s full range of services and amenities.
“The Road Back” video series from Club + Resort Business provides fresh insights into how club and resort properties are meeting the challenges posed by the pandemic and finding new and innovative ways to boost business levels and start their return to full operation.
In this episode, we get insights from Garrett Wallace, General Manager of Troon Country Club in Scottsdale, Ariz., for how his club now plans to build on the success it’s had with virtual programming to keep members active and engaged through the club’s fitness offerings, even as they’re able to return to the property. Wallace also describes how other lessons learned while operating under the initial restrictions of the outbreak can now be applied permanently to Troon CC’s full range of services and amenities.
(Viewing time: 11 minutes)
Upcoming episodes will feature how clubs are holding membership interviews and Board meetings via Zoom; successfully hosting golf tournaments while maintaining CDC guidelines; and more.
Previous episodes of “The Road Back” series can be viewed at https://clubandresortbusiness.com/category/the-road-back/
If you have a great idea or success story you’d like to see featured on a future episode of “The Road Back,” contact [email protected].