Any large undertaking needs a blueprint for success, and the folks at Carmel Country Club in Charlotte, N.C., have put together a master plan for one they now plan to hold each year. In August 2017 the property held a benefit concert, featuring country music artist Cole Swindell, on the Friday night during the PGA…
Knowing the Score
When Dedham (Mass.) Country and Polo Club (DCPC) renovated its golf course from mid-September 2017 to late May 2018, the membership closely monitored the progress of the project. And that’s just the way the club’s staff wanted it. In fact, they gave the members the means to do it. The DCPC staff devised a “renovation…
Worth Repeating
Occasionally we hear from someone who wants to squabble with why we always call these special issues a collection of “new ideas,” because in that person’s view they’re really not. To which our reply is always, you’re right—and you’re wrong. Our June 2018 issue was the 12th time around for our annual collection of some…
What’s the Big Idea?
The club and resort market is highly fragmented and each club has its own DNA. We learned early on that idea-sharing among clubs is a common occurrence.
The Forest and the Trees
Following trends and applying what will work at your club is smart. Providing consistent, memorable service is priceless.
A Roundtable Discussion
I’m part of a group of GM’s that meet once a month to trade ideas and discuss methods to improve each club’s performance.
David Nelson Named VP of Technology at IDeaS Revenue Optimization
IDeaS, a Minneapolis-based provider of hospitality revenue management and optimization solutions, has appointed David Nelson as Vice President of Technology for its Revenue Optimization unit. Nelson joins IDeaS with more than 20 years of technology industry leadership experience. He will be responsible for leading and managing all aspects of IDeaS’ research and development process, including…