As the Chief Operating Officer concept continues to gain favor, private clubs are taking renewed looks at all aspects of their governance, including who should get seats at the table and just what their roles should be.
When I meet a GM whose business card also carries the COO title, it is pretty much a lock that he or she is affiliated with a successful club.
Committees should seek out problems, craft solutions, and then recommend their ideas to the Board for action—nothing more. We know all of you read Club & Resort Business cover to cover, but just in case you missed any issues, I thought I’d restate some of the best ideas I’ve seen in the last year. Club […]