Orange County National (Winter Garden, Fla.) has debuted its inaugural “T-Pod Promotion” (The Player Of the Day) to help create a little extra buzz about it’s facility.
Each day a random player is selected as OCN’s T-Pod, and is unexpectedly treated to a little extra personal attention. Each T-Pod receives complimentary green and cart fees, use of a custom high speed golf cart equipped with a stereo and GPS yardage system, complimentary lunch and some draft beers, special reserved table in front of big screen T.V. with a plush leather chair and use of the T.V. remote. There are also photos displayed in the golf shop and restaurant of T-Pod. OCN’s Staff greets T-Pod upon check in with sirens, whistles, and flashing lights as well as a round of applause. Throughout the day T-Pod, is always recognized by all staff members and on course maintenance staff.
“We are thrilled to offer an extra special personal touch to our T-Pod,” said Bruce Gerlander, general manager, Orange County National. “We boast about the service we offer all our guests, and want to go above and beyond for everyone. By doing this T-Pod promotion it helps us hone the skills necessary to provide an upper level of service.”
“Having an unannounced promotion like this, gives our guest another reason to leave our golf facility and boast about the unique experience they had,” says Jimmy Bell Director of Sales and Marketing. “The reactions we see and the word of mouth marketing it creates is priceless!”
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