The National Golf Foundation (NGF) is presenting its 7th annual Customer Loyalty Awards to managers of public golf facilities that received high approval ratings in 2008. Awards are also being presented to operators of “most improved” facilities, based on customer surveys conducted in 2007 and 2008.
The Customer Loyalty Awards are based on surveys fielded through NGF’s Voice of Customer Operating Model. Facilities with the highest customer loyalty scores, and most improved facilities, as well as multi-course operators, are being recognized with these awards.
The 2008 award winners are presented below.
Facilities with Highest Loyalty Scores
Premium (>$70)
FarmLinks Golf Club, Sylacauga, Ala.
Limestone Springs Golf Club, Oneonta, Ala.
The Wilderness at Fortune Bay, Tower, Minn.
Butterfield Trail Golf Course, El Paso, Texas
Desert Willow Golf Resort, Palm Desert, Calif.
Standard ($40-$70)
Sand Creek Station Golf Club, Newton, Kan.
Three Crowns Golf Club, Casper, Wyo.
Windmill Lakes Golf Club, Ravenna, Ohio
Value (<$40)
Mamala Bay Golf Course, Hickam AFB, Hawaii
Eisenhower Golf Course, USAF Academy, Colo.
Hubbard Memorial Golf Course, Hill AFB, Utah
Fox Run Golf Course, Barksdale AFB, La.
Luke Golf Course, Waddell, Ariz.
Banyan Tree Golf Course, Kadena AFB, Okinawa, Japan
Facilities with Most Improved Loyalty Scores (2007 to 2008)
Premium (>$70)
Falcon Ridge Golf Course, Lenexa, Kan.
Limestone Springs Golf Club, Oneonta, Ala.
The Links at Bodega Harbour, Bodega Bay, Calif.
Standard ($40-$70)
Crab Meadow Golf Course, Northport, N.Y.
Dairy Creek Golf Course, San Luis Obispo, Calif.
Chalk Mountain Golf Course Atascadero, Calif.
Value (<$40)
Eaglewood Golf Course, Langley AFB, Va.
Lackland Golf Course, Lackland AFB, Texas
Mamala Bay Golf Course, Hickam AFB, Hawaii
Multi-course Operators
Management companies:
Honours Golf Atlanta, Ga.
OB Sports Golf Management LLC, Scottsdale, Ariz.
Municipality:
County of San Luis Obispo, San Luis Obispo, Calif.
For more information, visit www.ngf.org
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