Options provide another tool for resorts to personalize the guest experience, according to each guest’s individual preferences.
Although mandatory resort fees have spread among many Las Vegas resorts during the recession, MGM Resorts International has quietly added several options in recent weeks, reports the Las Vegas Review-Journal.
Besides a $30 bed fee, which allows guests at Mandalay Bay their choice of a king or two queens, MGM now lists differing surcharges for differing check-out or check-in times at several properties and has extended the resort fee to the Bellagio for the first time. (A $20 charge to guarantee a nonsmoking room at the MGM Grand was quickly snuffed out after it threatened to billow into a public relations fiasco.)
“These options provide yet another tool for us to personalize the guest experience, according to each guest’s individual preferences,” MGM officials said in a statement. “We’re receiving some very positive feedback from guests.”
Not all of the MGM hotels have the new fees, reports the Journal. The ones put into effect vary by property.
MGM acknowledges that some guests might not care about bed size, but others could find them “very important features that can make or break the vacation experience. Guests enjoy the option to guarantee these amenities and leave nothing to chance.”