Membership:Retention Programs With Staying Power

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Nationwide, country clubs—even established clubs that pride themselves on tradition and timelessness—are facing new challenges to sustaining membership levels in today’s increasingly crowded golf and club market. This is usually an insidious problem, starting first as a slow leak that goes undetected or unaddressed by clubs’ boards and management, only to suddenly gain in intensity […]

Sales and Catering Software: Help Is At Hand

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You’re the Director of Sales & Catering at Perfect Setting Golf & Country Club. It’s a beautiful early-summer Sunday evening, perfect for a cookout and a cold one with your family and neighbors—but you’re in the club’s offices, and you’re the only one here. You’ve pretty much been in and out of here all weekend, […]


Club Insurance: No Risk of Overprotection

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"The only time we hear from people is when they have a problem," says Wes Brandt, Tampa Bay Area Vice President of Gallagher Hospitality Services, a division of Arthur J. Gallagher & Co., the Itasca, Ill.-based insurance brokerage and risk management services firm. As Brandt's comment attests, it's easy to take club insurance coverage for […]


Keeping Up With the Online Bobby Joneses

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Summing It Up Growing purchases of golf equipment and apparel through Internet sites and "Big Box" discounters has added to the challenges facing club pro shop managers. Many clubs are fighting the price battle by offering memberships to buying programs like the Mill River Plan. Club pros are also drawing on well-established relationships with their […]