When the great pandemic of 2020 struck the private club industry, state governments enacted various rules and restrictions that allowed clubs to remain open, but were often difficult to implement and enforce. With limited options for entertainment, dining and exercise, members looked to the clubs for these activities. While this would normally be met with great excitement, most club managers were forced to deal with much more demand than the state regulations would allow them to handle.
Club Managers across the country were searching for solutions that would help them cope with these new challenges they faced.
ForeTees to the Rescue
Fortunately, ForeTees was able to quickly provide cost effective solutions that allowed their customers to adequately handle the increased demands on club staff and resources. ForeTees utilized their flexible reservation system, aptly named “FlxRez”, to build hundreds of reservation systems for areas of the club that had never required reservations prior to the pandemic. Areas serviced included:
• Fitness Centers
• Driving Ranges
• Golf Simulators
• Spas and Barber Shops
• Tennis, Pickleball, Handball, Bocce, etc
• Gyms and Basketball
• Trap and Skeet Ranges
• Electronic Scorecards (Mobile App)
• And more
ForeTees provided clubs with a user-friendly Food Ordering App that allowed them to offer Takeout options for the members. Using this convenient app feature during the pandemic, members at clubs placed well over 100,000 food orders generating $4M of revenue. Members at one club placed just over $168,000 in takeout orders between May and Dec 2020.
Clubs used the industry leading ForeTees Golf System to manage the increased demands on their golf courses. The ForeTees system handled the increased traffic effortlessly while it provided members and staff with a quick and easy way to manage their tee times. ForeTees’ customers saw a dramatic increase in rounds played during the summer of 2020 over the same period in 2019 (May – Aug) as illustrated below.
Despite the unusually high number of contacts from our customers, the ForeTees Support teams continued to maintain their Gold Standard level of support. No wonder our customers consider them the BEST in the industry!