The General Manager/Chief Operating Officer from Bald Peak Colony Club in Melvin Village, N.H., will be recognized as The Mead Grady Award winner at the Annual Awards Dinner at the Nashville City Club on February 25, through the Excellence in Club Management Awards sponsored by the McMahon Group, Club & Resort Business and the National Club Association.
McMahon Group, Inc., the St. Louis-based consulting firm, and Club & Resort Business have announced the 2018 recipients of the Excellence in Club Management (ECM) Awards, established in 1997 by the McMahon Group and co-sponsored since 2005 by C&RB. For the 2018 awards, the National Club Association has also become an ECM sponsor.
The annual awards are selected through nominations submitted on behalf of qualified candidates by other parties. Award recipients are selected solely on the basis of their achievements at the club they currently manage; “lifetime achievements” are not considered.
A Selection Committee comprised of a peer group of club managers conducts the judging for the ECM Awards; the McMahon Group, C&RB and the National Club Association are not involved in the selection of the winners.
The Selection Committee for the 2018 Awards was chaired by Jeffrey Kreafle, CCM, General Manager/COO of Congressional Country Club, Bethesda, Md.. A full listing of judges, in addition to information on past winners and on how to nominate candidates for future years’ awards, can be found at the special website for the ECM Awards, www.clubmanageraward.com.
All of the winners will be honored at the Excellence in Club Management Awards Dinner at the Nashville (Tenn.) City Club on February 25, in conjunction with the 2018 World Conference of the Club Management Association of America. This year’s Awards Dinner will be sponsored by Denehy Club Thinking Partners, ForeTees LLC, C. Mondavi & Family, Preferred Club and Yamaha Golf Car.
Individual award ceremonies will also be held at the winners’ respective clubs throughout 2019, and in-depth articles detailing the achievements that led to the selection of the winners will appear in issues of C&RB throughout the year.
Here is a summary of the nomination that earned ECM recognition for Christopher Wyles.
Country/Golf Clubs with Fewer than 600 or More Full Privilege Members
(The Mead Grady Award)
Christopher Wyles, CCM, CCE, ECM
General Manager/Chief Operating Officer
Bald Peak Colony Club
Melvin Village, N.H.
Succeeding longtime General Managers at clubs with great traditions often brings special challenges. And when Chris Wyles came to the Bald Peak Colony Club in 2014, there was an added twist: He would be following a popular GM who also had the same first name.
“Our membership was convinced that [previous General Manager Chris Coulter] could never be replaced,” wrote Donald B. Taylor, President of Bald Peak’s Board of Governors, in nominating Wyles for Excellence in Club Management Recognition. “[But Wyles] jumped in with both feet. We just completed a member survey and [he] and his team had outstanding results, with 98% satisfaction. We love our new Chris!”
In addition to commending Wyles’s leadership in steering Bald Peak through several planned facility improvement projects, Taylor also cited his direction of an “amazing” response when a late-winter storm hit the seasonal club in March 2017, leading to the loss over of 10,000 trees and much additional damage on the campus. “The cleanup was epic [and] the management of the insurance claims was strategic and complicated,” said Taylor. “With all this, Chris and his team had the club up and going by opening day, without skipping a beat.”