In what ways can a leader help others during unexpected adversity? One way is to lean into your core values. Another is to shine those values onto the people you serve. That is precisely what this leader in Club + Resorts, ClubProcure®, has done during the tumultuous season experienced in 2020.
“We describe our company’s promise to those we serve through the acronym FORT—flexible, optimistic, resourceful, and transparent,” said Tony Beuter, President of ClubProcure®. “I have seen these words come to life in countless ways over the last year.”
One particular example was told by Troy Hoffman, ClubProcure’s Western Regional Manager.
“While working with one of our resort clients, we were able to negotiate a custom contract on a bottled water that will save them nearly six figures annually. They now have a better product solution for a markedly greater value,” said Hoffman.
“Finding a way to help this client that has faced a difficult year was a very rewarding feeling.”
ClubProcure found itself in unchartered territory like nearly everyone else back in March, but the power of its parent company Compass Foodbuy helped calm the waters of market volatility.
“During the spring when certain categories were touch and go, our team was called quite often for help,” said Mike Sawyer, Vice President of Business Development. “It gave us great peace of mind that our parent company has phenomenal contracts and relationships with hundreds of manufacturers allowing us to stabilize cost conditions for clients.”
And while 2020 has shown ClubProcure they can provide value under any conditions, they are anxious to get back into the market when the time comes.
“A lot more phone calls than field trips this past year,” joked Beuter. “We are certainly looking forward to visiting those clients within our community in person, however, when the time is right.”
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