Features:
• Capital Reserve Studies utilize the process and procedures developed by Paul Mueller, the industry’s foremost authority. The first step in assuring your club’s long-term health is detailing future capital needs via a Capital Reserve Study
• Capital Strategies Modeling is a logical next step in a club’s long-term planning process. Proprietary processes and platform are designed to help club leaders proactively plan for ongoing capital requirements and identify a strategy for achieving goals that ensure robust financial health and vitality well into the future
• Advanced Compensation and Workforce Analysis delivers the insight clubs need to proactively manage staffing challenges and balance financial results with member service goals and expectations
• Recruiting and retaining reliable, passionate employees who are motivated to serve is essential to a club’s success. CB offers the industry’s only club-specific Employee Engagement Survey to provide insight into the effectiveness of employment practices and perspective on the culture of the club as seen through the eyes of the staff
• A research-based approach to Membership Surveys goes beyond Member Satisfaction to provide actionable insight on Motivation (why members join the club); Attachment (what factors make and deepen a connection to the club); Value (which programs and amenities matter most) and Loyalty (how likely members are to stay)
• Board Education and Advisory Services are designed to have an impact on the dialogue in the club and focus stakeholders on the key issues. CB’s seminal research on club finance and operations produces game-changing insight which helps educate and align Board, Management and Members
Contact: Club Benchmarking
www.clubbenchmarking.com
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