Little things can make a big impact

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Good managers never forget to remind the people in their front lines about doing the little things right. Whether it’s in your golf operation, foodservice, or any other operating area, attention to detail is what will turn an average experience into a memorable one for your members and guests. Conversely, when details are overlooked or […]


Hopes for Us All

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On page one of this issue, our first of 2007, Dan Ramella does an excellent job of assessing the state of our industry as another new year begins. However, as editor of Club & Resort Business, it’s my responsibility to set the record straight for any inaccuracies that may have appeared in this magazine. So I […]


It’s good to be on the right track…

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As we begin 2007 there is more optimism, albeit guarded, about the state of the club and resort industry than has been the case in the past few years. Certainly, concerns remain about overcapacity and the resulting pressure on real growth rates, pricing and the availability of dollars for capital-spending plans. However, the cup is […]


Trends As I See Them

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This is our second annual “State of the Industry” issue. Once again, we have gone to considerable lengths to gather as much useful data as possible, so you’ll have some benchmarks to help you prepare and present next year’s budgets, and plan long-range strategies for your properties. I won’t usurp our editors’ conclusions here about […]


“Ready State” Won’t Leave You Blue

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Candidates found plenty to blab about in those torturous days leading up to last month’s elections. But no one jumped on what I thought was really big news that was also perfect for political pronouncements and pontificating. Just two weeks before Election Day, the United States’ population reached 300 million. Even more surprising, as articles […]


Cutting Through the Blog

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Those of us who grew up in an era when journalism standards were set primarily by newspapers were taught that while great papers like The New York Times focused on providing “All the News That’s Fit to Print,” bad ones just settled for this “guideline”: “Anything That Fits, We’ll Print.” The point was there had […]