In this episode of C+RB’s video series, Chris Card, President of two private golf communities that operate in opposite seasons—The Grand Harbor Golf & Beach Club in Vero Beach, Fla. and The Club at New Seabury in New England, on Cape Cod—discusses the lessons learned from guiding both properties through the year that stand to…
The Road Back: Valuable Lessons from The CC at Mirasol’s “Virtual School”
The news that county schools would once again be closed as a new year began brought widespread disappointment about the prospect of more in-home learning to many families in The Country Club at Mirasol community in Palm Beach Gardens, Fla. After his wife Sharon said “I just wish we could send kids somewhere,” in reference…
The Road Back: Thinking Outside the (Pizza) Box at Bishops Bay CC
With indoor dining restricted to 25% capacity, a lakeside patio and bar and a new screened-in outdoor pizza kitchen have been the “saving grace” for the food-and-beverage business at Bishops Bay Country Club in Middleton, Wis. In this episode of C+RB’s video series, General Manager/COO Jeff Murray joins Food & Beverage Director Cheryl Burns and…
The Road Back: Changing Jobs “Mid-Pandemic” and Adopting New Practices
In this episode of C+RB’s video series, Sean Moennich, who recently became Director of Golf for Mallard Creek GC in Columbia Station, Ohio, discusses the added challenges he’s faced while taking on new responsibilities, and outlines policies he thinks will carry over once the coronavirus crisis is behind us.
The Road Back: Ensuring a Bright Future for Members and Staff at The Club at Mediterra
The Club at Mediterra in Naples, Fla. has made $55 million in capital improvements since the start of 2016 and completed the second phase of a major clubhouse renovation at the end of 2019. In this episode of C+RB’s video series, General Manager/COO Carmen Mauceri and Director of Marketing & Membership Max Passino Deboer describe…
The Road Back: How Troon Safely Conducts Group and Individual Golf Lessons
Tim Mahoney, Global Director of Education and Coaching for Troon and currently based at The Club at Cordillera in Vail Valley, Colo., has been safely hosting sold-out clinics seven days a week. In this episode of C+RB’s video series, Mahoney describes how he’s become a “much better coach” by adapting to the new realities and incorporating new…
The Road Back: Bellerive CC Pushes $19M Renovation to the Finish Line
The storied, 123-year-old club in St. Louis, Mo. began a flurry of improvement projects after hosting the 100th PGA Championship in August 2018 that have enhanced a full range of amenities for its membership, including golf, tennis and pickleball, fitness, and food-and-beverage service. In this episode of C+RB’s video series, Club President Lisa Guirl, GM/COO…
The Road Back: Desert Highlands Moves Ahead with New Dining Experience
At the start of 2019, the management team at Desert Highlands in Scottsdale, Ariz., began the process of planning Jack’s, a gastropub concept that honors Jack Nicklaus’ role in developing the club’s Signature golf course and bringing it national prominence through the original Skins Games. Even with the challenges posed by the coronavirus outbreak, Desert…
The Road Back: Changes in Youth Camp Protocol Keeps Kids Active and Safe
Since the mid-1970s, Valley Lo Club in Glenview, Ill. has run one of the most successful summer youth camp programs in the club industry. In this episode of C+RB’s video series, General Manager Judy Higgins describes how the club has pivoted to launch another successful camp season, even as the usual plans for schedules, groups,…
The Road Back: How to Safely Host “Mid-Pandemic” Tournaments and Leagues
Green Valley GC in Sioux City, Iowa has successfully hosted four tournaments—including a club championship, a scramble with 136 players and another that attracted out-of-state amateurs—since being allowed to reopen, and has also been running regular league play for 60 players, all while keeping guests and staff safe. “It’s all about the preparation,” says Director…
The Road Back: “The Visionary Project” Captures Best Practices and Principles
From the moment the coronavirus outbreak forced Greenwich (Conn.) Country Club to close on March 13, General Manager Keith Armstrong and his staff began to identify and document best practices and principles that would not only address immediate safety concerns, but also serve as a roadmap for how to ensure proper member/team interaction as a…
The Road Back: How Ansley GC Helps Its Supplier Partners Recover, Too
From independent DJs and pianists to local florists, wine distributors and national suppliers of linen and golf cars, the Atlanta, Ga, club has made a concerted effort to take steps that can help the businesses in its vendor network be part of, and benefit from, its recovery effort. In this episode of C+RB’s video series,…
The Road Back: The Bridges at Rancho Santa Fe Unveils Performance Centre
The California club’s latest addition features two hitting bays and a Full Swing simulator, and will allow the golf staff to offer enhanced instruction and state-of-the-art club fitting to members. A stocked bar and games such as Zombie Tag on the simulator offer additional entertainment options for non-golfers as well. The new facility, named for…
The Road Back: Pandemic Reinforces Belfair’s Constant State of Readiness
From online trunk shows to virtual golf lessons and single-cart policies, April was one of the busiest months for golf-related activity in the history of the Bluffton, S.C. club. As Belfair reopens to the “new normal,” General Manager Ken Kosak, PGA, says many of the programs established in golf while operations were restricted will remain…
The Road Back: Hollywood GC Keeps Its New Member Pipeline Flowing
The 121-year-old club in Deal, N.J. has effectively used Zoom meetings and other technology to bring in eight new members and advance others through its membership process, even with mandated club closings, social-distancing rules and working-from-home challenges. Many of the techniques have proved to be so effective they will be retained as full operations resume,…