As club membership diversifies and club activities continue to expand, club communication strategies must also widen to cover all informational outlets and preferences. Addison Reserve CC’s new website (pictured) was designed with simplicity in mind, emphasizing easy navigation between pages and video vignettes, including a video overview of the property on the home page. …
A Clear Choice
The Country Club of Detroit is adding visual appeal to its culinary creations through eye-catching use of glassware from a historic local company. As detailed in C&RB’s February 2018 cover story (“A Shiny New Model at the CC of Detroit”), the Country Club of Detroit (CCD) in Grosse Pointe Farms, Mich. underwent an $11 million…
Taking Many Shapes
Club and resort properties are developing a variety of new aquatic facilities to maximize their appeal to water-loving members. Water. Humans love it, and not just because it makes a refreshing drink on a warm day. We enjoy exercising in it, splashing in it for fun, gliding across it on boats and just listening to…
You Get What You Pay For
If you are paying a premium for seasonal help above the regional average, you become the place people want to work, as opposed to where people are willing to work. As the club season kicks into full gear, we are going to be faced with something we haven’t faced before: full employment. I cannot walk…
Going for the Gold
The Kid’s Triathlon at Myers Park CC starts with swimming pool laps, followed by a bike ride through the golf course and then a running segment that ends at an inflatable finish line set up on the 18th hole. At Myers Park Country Club in Charlotte, N.C., a Kid’s Triathlon has been held each year…
Pulling Together
To keep kids and families engaged with its 4th of July celebration, River Oaks Country Club organized a race for which participants made their own boats, using just cardboard and duct tape. Like most modern clubs, the members of River Oaks Country Club in Houston, Texas are skewing younger and younger, with more families joining…
Keeping the Spirit Alive at San Antonio CC
As it has seen one of Texas’ most vibrant cities grow up around it, the 111-year-old property has maintained a solid and stable position as a well-balanced community fixture.
Making a Splash at Big Cedar Lodge Resort
With a cascade of activity, the Missouri property has become a full-amenity destination while also enhancing its distinctive Ozark experience.
A New Dawn for Valhalla GC
With its already-strong reputation as a mecca for golf enthusiasts bolstered by another memorable Championship held under challenging conditions, the PGA’s showcase property will now look to provide an even better fit with the changing club landscape.
Rethinking Club Governance
The recession sent wake-up calls to all clubs—and left loud-and-clear messages about the critical need to properly define, and respect, the distinct roles and duties of owners, Board members, committees and managers. By Joe Barks, Editor On Club & Resort Business’ Linked-In site last summer, amid the usual posts from club managers seeking fresh ideas…
How Belfair Keeps a High Profile in the Lowcountry
A revered entrance is a daily reminder of the special pride the staff of this South Carolina property takes in providing inspired services and amenities for members. By Joe Barks, Editor It all starts—literally and emotionally—with the “Avenue of Oaks.” The half-mile drive—which provides access to the community and club of Belfair from Highway 278,…
Keeping the Spirit Aglow at Glen Echo CC
Despite challenges posed by a changing urban landscape and vastly different lifestyles from when it first occupied the property in 1901, the club is making the most of its special connections to golf and the community. By Joe Barks, Editor Glen Echo CC AT A GLANCE Location: Normandy, Mo. Founded: 1901 Members: 298 Annual golf…
Keeping Pace with Change at The Country Club of Virginia
Combining always-sharp visions of how to get members engaged with consistent delivery of what keeps them coming back has kept this property at the forefront of the industry for over 100 years. As in many top service organizations, the ongoing training and direction of the staff of The Country Club of Virginia (CCV), located…
Grand Design
Magnificent architecture, masterful interior décor and inspired landscaping can create a wondrous property—but aren’t enough on their own to become a player in the high-stakes, high-end resort game. For The Grand Del Mar to make an immediate impact, it also had to strive for new heights in service and amenities. By Tony Dear, Contributing…
Beyond Troubled Waters
No club or resort property captures the trauma of the past decade—or reflects renewed hope for the industry’s future—more than The Bridges, in Montrose, Colo. It’s a story that would certainly get the attention of TV and movie producers—and even Hollywood might find that it has enough of the required sensational elements to not need…