Authentic Leadership at Ballantyne Country Club

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At Ballantyne CC, COO/GM Jill Philmon and Executive Chef Anthony Soriano have built a strong culinary team and taken a $3 million F&B operation from good to great. As the Chief Operating Officer and General Manager OF Ballantyne Country Club in Charlotte, N.C., Jill Philmon, CCM, CCE, often gets asked: What’s your management style? “Transparency,” […]

How Farmington CC is Establishing Its F&B Identity

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At Farmington CC, COO/GM Joe Krenn and Executive Chef Michael Matarazzo, CEC, are creating a new food-and-beverage identity through special touches that include a food truck, new outdoor dining space, and the club’s own beer and (soon) honey. Outstanding managers share a handful of absolutes. They operate with a sound strategic mindset. They’re intuitive, consistent […]


Making Dining New Again at New Orleans CC

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As New Orleans CC takes its food-and-beverage program in an exciting new culinary direction, General Manager Bobby Crifasi shares how the tradition-rich club always works hard to better itself. New Orleans is one of the best food towns in the country. It has a regional cuisine that reflects the city’s Cajun, Creole, and French roots. […]


Reducing the Waste Line

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Vincent Tracy, CCM, CCE, General Manager/COO of Town & Country Club (Saint Paul, Minn.), has been the primary driver behind the club’s push to be more environmentally responsible.


Becoming a Destination

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The dynamic between Robert Iannaccone, Executive Chef of Rehoboth Beach (Del.) Country Club (RBCC), and Clubhouse Manager Carpiu “C” Chereches is the stuff of legend.


Hungry for More

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Clive L. Smith brings a fresh perspective to his new post as General Manager/COO of Waynesborough Country Club, Paoli, Pa.