How Dearborn CC Landed a CMC

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At Dearborn (Mich.) Country Club, General Manager/COO Bruce Lilley and Executive Chef Michael Russell, CMC, are working hard to reinvent the dining program. Bruce Lilley doesn’t shy away from a challenge. So when Dearborn (Mich.) Country Club asked him to take over as General Manager and Chief Operating Officer nearly six months ago, with the […]

How Cowboys GC Created a Daily-Fee Culinary Destination

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Hagen Cleek, General Manager of Cowboys Golf Club in Dallas, Texas, worked closely with Executive Chef Kevin Grafton to create a brand new destination-dining concept at the world’s only NFL-themed daily-fee golf club. Never growing complacent is critical to F&B success. And Hagen Cleek, General Manager of Cowboys Golf Club in Dallas, Texas, takes this […]


How to Foster F&B Talent

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Club chefs need supportive managers—and Daniel Chagolla, Executive Chef of Desert Highlands in Scottsdale, Ariz., has one in Chief Operating Officer Terra Waldron. Savvy club managers discover what is unique about the individuals on their team and find ways to capitalize on those special attributes. That’s certainly the case at The Desert Highlands Country and […]


Putting F&B in Perspective

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As a former chef, Carolina Country Club’s COO/GM, Jack Slaughter, has deep respect for the work and challenges faced by club chefs, especially CCC’s Executive Chef Patrick Colley. As a former chef, Jack Slaughter, Chief Operating Officer and General Manager of Carolina Country Club (CCC) in Raleigh, N.C., has a unique perception of food-and-beverage programs. […]


Authentic Leadership at Ballantyne Country Club

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At Ballantyne CC, COO/GM Jill Philmon and Executive Chef Anthony Soriano have built a strong culinary team and taken a $3 million F&B operation from good to great. As the Chief Operating Officer and General Manager OF Ballantyne Country Club in Charlotte, N.C., Jill Philmon, CCM, CCE, often gets asked: What’s your management style? “Transparency,” […]


How Farmington CC is Establishing Its F&B Identity

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At Farmington CC, COO/GM Joe Krenn and Executive Chef Michael Matarazzo, CEC, are creating a new food-and-beverage identity through special touches that include a food truck, new outdoor dining space, and the club’s own beer and (soon) honey. Outstanding managers share a handful of absolutes. They operate with a sound strategic mindset. They’re intuitive, consistent […]