With attracting new members at the top of every club’s strategic agenda, having an abundance of up-and-coming management talent will help to keep the industry relevant. We went to press with our March issue just before heading off to San Francisco and Seattle, for two events that have had remarkable growth over the past 10…
Southern Comfort
My visit reminded me of the immense, positive impact that golf properties and tournaments have on the surrounding community—it’s hardly just about golf.
Culture Club
A culture that nurtures respect and engagement among colleagues within your company translates powerfully to customer service and satisfaction.
Follow the Money
I am happy to explain to anyone who asks that the club and resort market is doing just fine. The club model is not broken; it is simply in a state of transition.
Weather, Economics and Fellowship
Some very bright minds have devised strategies tactics to stem the tide of eroding golf rounds and related revenues at clubs and resorts throughout the country. Check out the dynamics of almost any industry you choose, and odds are pretty good that the owners, operators, suppliers and association(s) serving it are flummoxed by the challenges…
The Vision Thing
Let’s hope your audit produces a “ clean opinion” on the state of club affairs. You may have caught the lead news item in our October issue (“Surge Seen in Clubhouse and Course Renovations,” pg. 10) that highlighted the noticeable uptick in extensive capital projects clubs and resorts across the country have embarked upon recently.…
On My Mind…
Never doubt how effective and valuable consistent, open communications can be for your property.