Pay Attention


When online publications go fishing with “click bait” (which helps them reel in readers, and thus advertising), they’re no different than the old anglers you see with lines hanging off a bridge—when they find something that works, they keep using it. That’s why everyone in the club business should be aware of a troubling new […]

Farmington Country Club in Charlottesville, Va.

Farmington CC’s Formula for Ever-Forward Thinking


The management and operations team at the Charlottesville, Va. property has found innovative ways to keep an eye to the future while preserving their club’s unique ties to history. With many clubs now reaching historic milestones that coincide with the arrival and spread of golf and country clubs throughout the U.S. from the late 1800s […]

The Union League Club of Chicago’s renovated first-floor space, featuring a coffee bar and casual lounge, is drawing plenty of attention from passersby while also proving to be a popular new attraction for members. The club has also opened an eighth-floor patio, for those who prefer elevated views.

Taking It to the Street


In June, The Union League Club of Chicago opened its new first-floor lounge, which was quickly dubbed “ONE” by members, as in “Meet me on One.” The opening of the lounge, designed to appeal to the concept of providing a “third place” for members outside of home and work, marked the completion of the fourth […]

Joe Krenn with his management team and staff.

One Direction


As you might expect, while Joe Krenn, CCM, CCE, was touring the clubhouse and property of Farmington Country Club (FCC) in Charlottesville, Va. in 2012, to decide if he wanted to make his next career move there and become its Chief Operating Officer/General Manager, numbers were running through his head. Krenn wasn’t computing projected costs […]

Good Breeding


The new language some club managers are using today shouldn’t detract from or diminish the real and lasting impact they are having on successfully positioning their clubs, and our industry, for future success. If you’re spending a lot of time right now focusing on issues related to your club’s “culture,” I hate to break it […]

The Thinking Man’s (and Woman’s) GM


All club managers sign up for the job knowing that the constituency they serve will be made up of extremely bright and successful people. But it’s safe to say that no club membership can match the collective brainpower and accomplishments of those who belong to the Cosmos Club in Washington, D.C. The private social club […]