November 2015

The More Things Change…

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A successful club is analogous to “Cheers” for its members—a place you want to go where everybody knows your name. Some years, you get the weather right—but every year, you need to get the “Cheers” factor right.

Editor’s Memo, Featured

Lessons to Unlearn

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I suspect there are many clubs that could have been sued—and maybe still could be—over the same issues that were brought up in this case: unequal levels of service, preferential treatment, crude behavior, etc.