A Slow Death

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This was a golden opportunity to encourage young golfers and say to the older golfers, “There is a place for your game as you age.” This is the way the world ends Not with a bang but a whimper. — T.S. Eliot, ”The Hollow Men” In the August 2015 issue of C&RB, I shared what […]


The Shape of Things to Come?

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One club announced that for the second straight year it would forego hiring a GM to save $200,000, and instead continue to rely on ‘a couple of members of the Board to be the figureheads.’ We’ve received a lot of “atta-boys” for the recent columns where we spoke out against the cases of General Managers […]


A Proper Dressing Down

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Some of the industry’s oldest-school properties are finally shaking themselves loose from hidebound traditions regarding not only dress, but also facility decor and their general club atmospheres.


What’s the Big Idea?

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The club and resort market is highly fragmented and each club has its own DNA. We learned early on that idea-sharing among clubs is a common occurrence.


A Taste of Reality

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Unfortunately, in this case the barrage of brutal food criticisms was not just delivered to a club or resort manager, but to the million or so people who read The Washington Post each day.